Zaton Holiday Resort

Let's start with the washhouse. Visually, it's an eye-catcher at first glance and is cleaned meticulously several times every day. However, in some places, the tiles are already falling off the wall, and they must have been like that for quite a while. Pool facilities: Very nicely laid out, but you are not allowed to lay out your own blanket anywhere; instead, you can "rent" 2 loungers and a parasol for 20 euros per day. For a place that costs over 100 euros a day for 4 people, I find this pretty cheeky. Rules in the pool area and throughout the campsite are not enforced at all. Particularly with e-scooters, there were several dangerous situations as they sped through the location without any consideration for others. The real kicker is the price for doing laundry — 10 euros is definitely a rip-off and is not proportional to the cost of the machine.

Compared to the ADAC’s 5-star rating, we cannot understand this assessment. The sanitary facilities are outdated and are more in line with 3 stars. Broken tiles, fixtures, and grouting, as well as often inadequate cleaning, do not match a top-ranked site. Only sanitary house 2 reaches a modern standard. Rules are not enforced: despite the prescribed 10 km/h, e-scooters and similar devices regularly zoom through the camping area at around 30 km/h or more. Even security and staff ignore the speed limit, overtaking or driving close to pedestrians. Quiet hours and environmental regulations are also ignored without any consequences. Real animation is only available at a high cost. The pitches are large and well equipped. Overall, we rate the site at 3.9 out of 5 stars – the ADAC’s 5-star rating across all areas is incomprehensible.

This is my first time at this site, and it’s because of the ADAC rating. I am disappointed from start to finish! The arrival was already problematic with the allocation of the site. I had provided the size of my caravan and the car at the time of booking. I received a spot with two large trees in the middle. It was completely unacceptable. I went back to the reception to complain! Afterwards, we were given three options to choose from. The site we chose was not perfect but okay. The bathroom 2 was nearby. I wonder how the ADAC can give such ratings. There are missing tiles around the sinks. In the showers, tiles are broken and chipped. There are holes where entire tiles are severely damaged. And the icing on the cake for me is the open junction boxes without covers in the showers and toilets. These are at a height that children can also reach. The market at the site is a total rip-off! The prices on the shelves do not correspond with those at the registers.

We were already at the resort in 2023, and we really liked it back then. The bigger our disappointment this year: the place is completely neglected (weeds and high grass on the plots), the sanitary buildings are only cleaned sporadically (thus they are even dirtier), and the prices for additional costs (supermarket, restaurants) have skyrocketed. But the worst were the countless dogs and their owners, who let their dogs roam around the sandy beach despite the ban and let them do their business (even where toddlers will play the next day) and in some cases take them into the sea (very popular: taking dogs on the SUP board)! There is far too little staff to monitor and address these misdeeds - and regarding the corresponding notifications to the reception or the Guest Relations Manager: nothing happens!

Zaton Holiday Resort is certainly a good camping site for families with children. However, as a couple without children, we would not choose this spot again. Those looking for peace and relaxation are out of place here. What particularly bothered us: • Dogs: It would make sense to set up a separate area for dog owners. The constant barking from neighboring plots was very disturbing. • Beach: The sandy beach does not, in our opinion, fit Croatia. We missed the typical clear, turquoise water. • Supermarket: A real negative highlight – shelves were often empty, the selection was very limited. We have not experienced anything like this at any other camping site. We would like to highlight positively: • Cleanliness: In the off-season, the sanitary facilities were very clean and well maintained. Suitable for families with children, but for couples or peace-seekers, rather not.

SCAM ! I am extremely disappointed with Zaton Holiday Resort. Long wait time at the reception. We had no reservation and only needed a pitch for a few days. Even though I expressly indicated at the reception that I did not know how long I would stay, I had to pay in advance for the maximum days I might stay. When I asked what would happen if we left early, the lady simply said that I should just come back to the reception. I was already very annoyed, and then paid for 5 days (579.50€) in advance. I thought that if I left early, I would get my money back accordingly. Overall, we did not like the campsite - very loud day and night, very expensive, and dirty toilet facilities.. When we left after 2 days, we got nothing back !!!

For us, an absolute "No Go" spot. Already upon arrival and check-in. Loud screaming from many children and adults. Crowds of holidaymakers everywhere. But well, after driving 1100 km, you overlook a lot initially. The beach is narrow, but okay otherwise. When we went to shower after 2 hours of arrival. No Go!! Dirty, smelly, and again the loud screaming. Phew, after a brief discussion with the staff at check-in, we got our money back and left the same day. To be exact, after about 3 hours. The pitches for caravans are not plots but you are like sardines next to each other. For some this may be really nice, but for us, the campsite feels like a processed amusement park. The site itself is nicely laid out, and you have everything you need. You just have to cope with the crowds of people and the noise.

My family and I have been enthusiastic Croatia vacationers for many years and have been to several campsites with mostly good experiences. We visited Zaton now, as it seemed very suitable for families and had a high star rating. However, we were sadly proven wrong. We took a mobile home that made a good and well-maintained impression. After the first day in the evening, we had to experience the first surprise in the shower: the water in the mobile home remained ice cold, and the gas stove was also off. After a call to the central office, finally after an hour, an employee arrived to change the gas bottle to get everything working. A children's bed was defective. Great for the first day in the freshly handed over home... Sports facilities were partly neglected. The sandy beach here is very small for the mass of people and not nice. The reception showed little understanding for the comments.